Rules at 1Win

The policies of 1Win are the basic principles that drive the platform's activities, which in turn creates a fair and transparent environment for its users. These standards are carefully designed to foster integrity and maintain ethical behavior, thus offering all individuals involved an interesting, secure, and safe environment. 1Win is determined to ensure that gamers have equal opportunities on their platform by ensuring that they abide by these rules, which prioritize responsible gaming practices.

About 1Win

1Win Indonesia (hereafter the Company or the Bookmaker) is an online casino and sports betting platform adapted for over 50 countries worldwide. Due to its extensive reach, it covers over 40 sports and offers 11,000+ games. New players can claim a special 500% offer upon registration.

General Terms and Conditions

It is strongly advisable to read and understand the terms and conditions of an online bookmaker 1Win or service. This will prevent legal problems and help the user know his rights. You are deemed to have accepted these terms when you use our services:

  • You immediately enter into a legally binding agreement with us by accepting the current Terms and Conditions.
  • You agree to the other terms, conditions, policies, and rules that apply to you and are posted on our website.

By using the gaming services, you also agree and acknowledge the following:

  • You are not staying in restricted areas.
  • You are 18 years of age or older.
  • You play on your account and with your own money.
  • This is your first or only registration on 1Win.
  • You have not applied to self-exclude from gaming websites within the last 12 months.
  • You have read the terms and conditions and agreed to them.
  • You confirm that the information you provide is correct and verifiable, and you acknowledge that providing false information will void all winnings at 1Win.
  • You are aware and acknowledge that 1Win places certain restrictions on the maximum amount of winnings that can be received and withdrawn per day, week, or month.

Privacy Policy

This Privacy Policy applies to all websites owned and operated by the Company and services offered by the Company that include online and mobile services and products. 1Win collects information such as:

  • Any data provided by you in completed forms on the bookmaker’s website or via email.
  • All correspondence, including emails, messaging via the Bookmaker’s website, mobile application, telephone, or other means of communication.
  • Payment details such as transaction ID, payment method used, amount of money, date, etc.
  • Detailed information about visits to the Bookmaker’s website, including traffic data, date and location of all logins, etc.
  • The Bookmaker may store some cookies each time a visitor uses the website. When cookies expire, they are automatically erased by the browser because these are small amounts of information saved on a computer system.

The purposes for which the Bookmaker uses personal information and visitor data include:

  • Processing bets and payments from e-wallets, bank transfers, and credit cards.
  • Establishing and managing player accounts.
  • Data analysis.
  • Providing information about 1Win promotions, new products, or services to players (with consent).
  • Control of player transactions to prevent illegal bets, fraud, and money laundering.

Rules on Sports

The Bookmaker accepts bets under the following conditions:

  • Regular time is 80 minutes (four halves of 20 minutes or two halves of 40 minutes).
  • For regular and extra time, with the indication “Including extra time.”

The Bookmaker is not responsible for possible inaccurate indications of the duration of the match. The information provided in the “Sports” and “Live” sections is for indicative purposes only. Customers are advised to check the rules using official sources.

Additional terms:

  • If the match was interrupted before the completion of 80 minutes, all bets are settled with odds of 1, except for situations where the results of the bets were clearly determined at the time the match was interrupted.
  • In the event of a change in the venue of the match, previously placed bets will remain valid, provided that the home team remains the same as previously indicated.
  • If a player does not participate in that match or comes onto the pitch after the first goal, bets on this player shall be annulled. If players are replaced with others or sent off before the first goal, the odds will be lost. Such a bet loses if a different player scores the first goal. Otherwise, bets on all players are considered lost except when any other player is among alternative choices. In case of disruption of a match earlier than the first goal is scored, all bets will be canceled.

Responsible Gaming

Responsible gambling is an important element of our customer service policy, and 1Win takes the potential problems associated with gambling addiction seriously. We are conscious that we have a direct responsibility to protect players from excessive gambling and that we should prevent minors from participating in gambling.

Each bettor must keep the following in mind:

  • Gambling is a form of entertainment, not a means of making money, and it is important to maintain reasonable limits.
  • If you lose, you should not try to compensate for your losses immediately since there is always the possibility of winning in the future.
  • Start the game only with funds you are willing to lose, and do not exceed the established limits.
  • Monitoring the time and amount of money spent on gambling is necessary.

Risk Disclosure

By participating in the games, you understand the risk of losing the money deposited into your betting account.

An online game can be illegal in some countries. You understand and agree that the administration of the site cannot give you legal advice or assure you of the legality of using services provided through this website.

However, there is no guarantee that the website’s services will comply with any legislation from the authorities in your jurisdiction. You make your own decisions and use of the site’s services, assuming the risk and responsibility for ensuring that your use of the site’s services complies with the applicable laws of your jurisdiction. You visit the site, play games, and bet on sports at your own risk.

Refund Policy

Once a bid has been confirmed, whether online or by telephone, it is considered final and cannot be changed or canceled.

Although you can place a bet on the opposite outcome to reduce possible losses, the bet cannot be canceled. All bet payouts are calculated based on the odds in effect when the bet was placed. Subsequent changes in odds do not affect bets already placed.

It is recommended that you carefully check all bets on coupons before confirming them, both when placing an order online and when talking to an operator over the phone, to prevent errors.

Cookies Policy

At 1Win, we use cookies for the express purpose of improving and optimizing the functionality of our site. Each cookie performs a specific function to enhance your overall user experience. In order to make your browsing experience more personalized in line with your preferences and needs, you will have to handle the settings of your cookies.